Payment Policy

All orders must include valid credit card information in order to process. For Check and Escrow Billing payment methods, credit cards will only be charged if payment is not received within 60 days of delivery.  If billing to escrow, the ordering party is responsible for submitting the HRPR invoice to escrow and verifying payment to HRPR through the closing statement. HRPR does not forward invoices to escrow or track escrow closings.

Delivery Charges

A $5 fee will be added to all orders requiring delivery via United States Postal Service. This additional fee will not apply to orders delivered via e-mail.

Returned Checks

A $50 returned check fee will be added for all returned checks. All orders not paid after 90 days will be referred for collection and all legally permissible charges will apply.

Declined Credit Cards

A $50.00 surcharge will be added if HRPR is unable to process payment for an order due to invalid or declined credit card. In the event a credit card is returned as declined, HRPR will attempt to claim funds from the card up to two separate times before assessing the declined card fee. All orders not paid after 90 days will be referred for collection and all legally permissible charges will apply.

Cancellations

All orders not cancelled within 24 hours of placement of order shall be deliverable and due in full. All cancellations must be confirmed in writing.

We Accept the Following Credit Cards :
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Hawaii Real Property Research
Phone: (808) 396-7581 • Fax: (808) 396-4452
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